Healing Arts Animal Care is committed to providing all of our patients with exceptional care. When patients cancel without giving enough notice, they prevent another patient from receiving care. We understand that sometimes emergencies happen.
Please let us know as soon as possible if you won’t be able to keep an appointment. Call, text or email: (971) 703-3303 (
[email protected]) by noon on the day prior to your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call our office by noon on Friday. If prior notification is not given, you will be charged $75 for the missed appointment or a punch on your card.
Significant time and resources are committed by Healing Arts Animal Care to prepare for my first visit for my pet. Records and x-rays are collected and extensively reviewed before you even come through our door. Therefore, there is a $100 deposit required for new clients. If the appointment is cancelled by noon the day prior to the appointment then it will be refunded to your credit card. If there is a late cancellation or no-show the deposit will be forfeited. We will then use that $100 deposit toward the cost of your first visit.